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How Glossier Hacked Social Media to Build A Cult-Like FollowingFormer blogger Emily Weiss had a hunch: If she could translate women's real needs into products, she could build a beauty company unlike any other.

ByAlyssa Giacobbe

This story appears in theSeptember 2017issue of狗万官方.Subscribe »

Photographed by Nigel Parry; Grooming: Hair by Cecilia Romero for Exclusive Artists & Makeup by Aliana Lopez

这篇文章is included inEntrepreneur Voices on Growth Hacking, a new book containing insights from more than 20 contributors, entrepreneurs, and thought leaders.

On a Thursday afternoonin late spring, 32-year-old Glossier founder and CEO Emily Weiss rides the elevator to the penthouse level of her company's downtown Manhattan headquarters. She's a thoroughlymillennialgirlboss穿着牛仔裤、运动鞋和皇家蓝色的汗水shirt with weiss embroidered in small white script. Her hair is pulled back in a ponytail, and for the founder of a beauty products company, she wears notably little makeup -- just some mascara and possibly a swipe of Glossier Lip Gloss, a recent product release touted online as having a "fuzzy doe-foot applicator."

A former teen model, Weiss is beautiful but not intimidating, either by nature or by design (probably a little of both). After all, her company's popularity is directly related to her ability to cultivate a feeling of friendship with and among her customers. Just enough relatability is key.

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